{"id":561,"date":"2023-04-14T00:39:20","date_gmt":"2023-04-14T00:39:20","guid":{"rendered":"https:\/\/hpnsites.com\/cougheedistrict5\/?page_id=561"},"modified":"2026-08-03T23:15:32","modified_gmt":"2026-08-03T21:45:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hpnsites.com\/cougheedistrict5\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\n
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FAQ's!<\/h1>\n<\/div><\/div>

Answers to the most commonly asked questions.<\/p>\n<\/div><\/div><\/div><\/div>

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Phone<\/h4>

(571) 464-6695<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Email<\/h4>

support@cougheedistrict.com<\/a>\u00a0<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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FAQ's<\/h4>\n<\/div><\/div>

Frequently Asked Questions<\/h2>\n<\/div><\/div>

ORDERS<\/span><\/h3>\n<\/div><\/div>
How will my order be packaged?<\/h5>

Your products will be packed in a discreet, smell proof, mylar bag, which is heat and vacuum sealed, and then delivered in a plain, unmarked box or large envelope depending on the order size.<\/p>\n

Our method of packaging allows for maximum freshness, odor protection, and privacy from unwanted attention.<\/p>\n<\/div><\/div>

Can I cancel my order?<\/h5>

You may cancel your order if it has not been sent out yet.<\/p>\n

Please send us an email at support@cougheedistrict.com<\/a>\u00a0 or contact us at (571) -464-6695 with the cancellation request along with your order number.<\/p>\n

You will not be able to cancel your order if it has already been sent out<\/p>\n<\/div><\/div><\/div>

PAYMENT<\/span><\/h3>\n<\/div><\/div>
What payment options are available?<\/h5>

We accept Cash, Cash App, Venmo, and PayPal at the moment.<\/p>\n<\/div><\/div>

What is Coughee District Reward Program?<\/h5>

Here at Coughee District, customers can earn store credits for every purchase that they make. You will earn $1 in store credit for every $20 spent. Store credits can be used like real money on your next purchase.<\/p>\n<\/div><\/div><\/div>

MILITARY DISCOUNT<\/span><\/h3>\n<\/div><\/div>
Do you offer a discount to Active Military Personnel and Veterans?<\/h5>

Yes. Active Military Personnel and Veterans with valid identification can receive 10% off purchases. A Valid ID must be submitted prior to making a purchase. Click HERE<\/a> to submit your ID.<\/p>\n<\/div><\/div><\/div>

RETURNS<\/span><\/h3>\n<\/div><\/div>
What is your refund\/exchange policy?<\/h5>

Your order is eligible for a refund or exchange if any item inside is damaged, defective, or not as described. <\/p>\n<\/div><\/div>

What if I have an issue with the product I ordered?<\/h5>

Please contact us right away at support@cougheedistrict.com<\/a>. We will do everything we can to rectify the situation, and make sure you are 100% satisfied.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>

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